Furniture or goods on trolleys must not be brought through the entrance foyers. Residents MUST contact Concierge upon arrival to carry out a common area inspection both prior to and upon conclusion. Should any damage be caused costs will be retrieved from the resident. All excess rubbish/packaging from relocations must be removed from garbage or common areas on each floor by the resident or relocations team.
Residents/Removalists who arrive without a confirmed booking will be refused access. The lift will be for “Exclusive” service for a period of 4 hours only. If additional time is required, a time extension must be obtained in advance.Protective curtains must be installed in the goods lift prior to commencing movement (Concierge will arrange this).